Training should do more than meet requirements. It should help engineers understand risk, feel confident in their decisions on site, and apply standards in real working environments.
Across ADIA’s BS EN 16005, Industrial Door Safety, and Service & Maintenance & Fault Finding courses, we regularly ask delegates for honest feedback. Here’s what engineers from across the industry have told us.
Clear, well-paced instruction that makes sense on site
One of the strongest themes in feedback is clarity. Engineers value training that explains why something matters, not just what the regulation says.
“Very well presented, to the point and everything I needed to know.”
Alan – FN Automated Door Systems Ltd
“Very in depth… specific yet clear to understand and follow. Great course.”
Stuart – ArcusFM
“Good instruction.”
Andrew
“It made the 16005 regs much easier to understand rather than reading the entire document.”
Billy – DH2 Solutions Ltd
Structured learning that builds confidence
Breaking learning into sections, reinforcing it through quizzes, and summarising key points helps engineers feel confident rather than overwhelmed.
“Having practice quizzes so I could check what I have learned really helped. The video with Paul at the end was very good to go over everything.”
Owen – Lock24
“Online training and tests after every section made the learning more fun, and the mock exam helped prepare for the final exam.”
Andrew
“First experience on the module — everything to do with safety was well detailed so we fully understand what needs to be done when risk assessments are being conducted.”
Christopher – Millers Vanguard
Flexible learning that works around real jobs
Engineers don’t all learn the same way, and they don’t all have the same schedules. Flexibility continues to be a key benefit.
“I liked the freedom I had within the course to study where and when I wanted to.”
Cairo – WDC
“I found the course very informative and easy to access and navigate. It was well structured.”
Aleksander – Camview Security Ltd
“The course was well paced and had detailed information, easy enough to understand and make notes.”
Dexter – Access Innovations
Real insight into safety risks and responsibilities
Many engineers commented on how the courses changed their understanding of risk and safety — particularly where dangers are often underestimated.
“Liked finding out more about the safety — didn’t realise doors could be so dangerous.”
Iain – Pickerings Lifts
“I now know how to carry out a survey and risk assessment, and understand the measurements on automatic doors.”
Callum – SDG
“Some good information in this course — everyone in the industry should do it.”
Lee – Industrial Security Doors Ltd
Inclusive learning for different needs and experience levels
Feedback also highlights how varied learning methods — video, repetition and summaries — help make the content accessible.
“The videos explaining door types and specifications were very good. I’m dyslexic and found the final video explaining everything again very useful.”
Carl – NAS
“Tutor was really engaging and friendly with good knowledge about the subject.”
Gabriel
Knowledge that encourages continued learning
Good training doesn’t just deliver information — it encourages engineers to keep developing.
“Found the training very knowledgeable and it gave me more insight into auto doors. Definitely like to learn more on other courses.”
Iain – Pickerings Lifts
“Paul is very knowledgeable and gave a clear understanding of auto doors.”
Derran – RJ Lifts Group
Support that doesn’t stop when the course ends
Support before, during and after training matters just as much as the content itself.
“Paul was very good at explaining things in an easy to understand manner.”
Sally-Ann – AJM Door Consultant Ltd
“Thanks for the quick responses by email — really appreciate it.”
— Cutting Edge Security
“I found ADIA easy to deal with from the first phone call to where I am now.”
Christopher – Entrycall Ltd
What this feedback tells us
Across companies, roles and experience levels, the message is consistent:
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clear, practical instruction
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flexible learning that fits real work
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structured courses that build confidence
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real-world relevance
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approachable, responsive support
That’s what ADIA training is built around — and we’ll continue refining it as the industry evolves.
Ready to book training?
ADIA members can sign up to training at any time via:
www.theadia.co.uk/courses
Installer members are reminded to make full use of their included free course each membership year, helping keep engineers trained, compliant and confident without additional cost.
For more information about courses, eligibility, or which training is right for you or your team, please contact:
paul@theadia.co.uk