Frequently Asked Questions
Membership FAQ
The Automatic Door Installation Association (ADIA) is a trade association supporting companies and engineers working within the automatic door and associated industries.
We provide our members with training, technical support, industry information, resources, networking opportunities, business visibility and access to recognised industry accreditation.
Our aim is to help raise standards across the industry while providing practical support and benefits that our members can actually use.
You can apply to join the ADIA if you fall into one of the following categories:
- Individuals or companies involved in the installation of automatic doors
- Individuals or companies involved in maintaining and servicing automatic doors
- Manufacturers or suppliers of automatic doors and associated components
- Facilities management companies whose work involves automatic doors
- Security or access control companies that work directly with, or in close proximity to, automatic doors
- Businesses working within closely related sectors where relevant skills and experience are transferable to automatic door systems
If you are an individual employed by an automatic door company but wish to join separately as a sole trader, the membership must be held and paid for by you personally. It will be your individual business or sole trader membership that is promoted by the ADIA rather than your employer.
All membership applications are subject to review.
To join the ADIA, simply complete the application form that corresponds to your company description (Installer, Sole Trader, Supplier). After submitting the application, you will receive an invoice. Once we receive payment, your membership will be confirmed. Please review the terms and conditions.
Complete the appropriate membership application through the ADIA website.
Once we receive your application, we will review the information provided to ensure that you meet the relevant membership requirements.
If your application is approved, we will set up your membership and issue your first membership invoice.
Once the first invoice has been paid, we will send your membership confirmation, together with information about your membership and the benefits available to you.
Your membership is therefore not confirmed simply by submitting an application.
If you work for a company that regularly works with automatic doors or within a closely related industry, you do not necessarily need previous automatic door experience to benefit from ADIA membership and training.
Where you have relevant transferable skills, we recommend undertaking appropriate product training through your employer and completing BS EN16005 training to develop your knowledge of automatic pedestrian doors and the relevant safety requirements. The ADIA also offers courses that can help you develop your skills and industry knowledge.
However, if you are a sole trader working independently with no previous automatic door experience, relevant practical knowledge or transferable industry skills, we cannot accept you for membership on this basis alone.
Completing BS EN16005 training is an important part of developing competency, but completing a course alone is not a substitute for practical industry experience.
We recommend gaining appropriate training and practical experience with an established automatic door installer, manufacturer or supplier before applying for membership.
Installers’ membership is valid for a minimum of 24 months, and their certificate is updated annually. Sole traders and Suppliers pay for membership and certificate renewal on an annual basis.
Membership applications are reviewed and processed individually by the ADIA team rather than being automatically approved through the website.
We aim to review applications and issue the first membership invoice as quickly as possible during normal working hours.
Once the first invoice has been paid, your membership will be confirmed and we will send you the information you need to begin using your membership benefits.
You can find a comprehensive list of the benefits of joining the ADIA on our website: http://theadia.co.uk/member-benefits/
The ADIA actively promotes its members and encourages businesses, organisations and end users to use appropriately trained and competent companies and engineers.
Members receive visibility through ADIA communications, our online presence, industry activity, networking and relevant ADIA directories and registers.
The ADIA combines trade association membership with practical training, recognised accreditation and ongoing industry support.
We are a relatively small team, which allows us to work closely with our members and provide accessible, practical support.
An important part of our approach is our focus on the individual engineer, rather than training and accreditation existing only at company level.
Where applicable, training and City & Guilds accreditation are issued to the individual engineer. This creates an identifiable record of their training and accreditation which can be maintained and verified through systems such as DoorSafe.
Our focus is on providing benefits that have genuine practical value to both member businesses and the engineers working within them.
Training FAQ
he ADIA offers a range of training for engineers and businesses working within the automatic door and associated industries.
Courses include:
- BS EN16005
- Service & Maintenance
- Installation of Pedestrian Doorsets
- Surveying & Estimating
- Access Control
- Gate & Barrier Safety
- Industrial Door Safety
- Turnstile Safety
- Fire Door Safety
- Health & Safety
You can view all courses here – www.theadia.co.uk/courses
We also offer vocational qualification routes for engineers working towards the appropriate CSCS card.
Please refer to our training pages for current course accreditation information.
BS EN16005 is the British Standard that sets out safety in use requirements and test methods for power-operated pedestrian doorsets.
It provides requirements to help ensure automatic pedestrian doors are installed, commissioned, inspected and maintained safely.
DoorSafe is the ADIA’s register of appropriately accredited engineers.
Rather than simply confirming that a company is a member of a trade association, DoorSafe provides a way of identifying individual engineers who hold the relevant current accreditation and meet the requirements for inclusion.
Automatic pedestrian doors contain moving components that can create hazards including impact, crushing, shearing and drawing-in risks.
Understanding and correctly applying BS EN16005 helps engineers identify these hazards and implement appropriate safety measures.
It provides an important framework for demonstrating that automatic pedestrian doors have been installed and maintained with safety in mind.
Responsibility can involve several parties depending on the work being undertaken, including manufacturers, installers, maintainers, building owners and operators.
Engineers carrying out work on automatic pedestrian doors should understand the requirements relevant to their work and ensure appropriate risk assessment, safety measures, testing and documentation are completed.
Failure to appropriately assess and manage the risks associated with an automatic pedestrian door can result in an unsafe installation and increase the risk of injury.
It may also expose the businesses and individuals involved to contractual, regulatory, insurance or legal consequences depending on the circumstances.
Following the appropriate standards, carrying out suitable risk assessments, completing the required safety testing and maintaining accurate records are important parts of professional automatic door installation and maintenance.
Complete the appropriate training booking form through the ADIA website, providing the details of the engineer who will be undertaking the course.
We will then process the booking, check whether the course is chargeable or included within your membership benefits and contact you with the next steps.
Once we receive your booking, we check whether the course is included within your available membership benefits.
If the course is complimentary under your membership, we will confirm this and process the booking.
If the course is chargeable, we will issue an invoice.
Once payment has been received, or the complimentary course has been confirmed, we create individual login details for the engineer and email these directly to them.
The engineer can then access and complete their training.
Training access is not automatically generated when a booking form is submitted.
Every booking is processed individually by the ADIA team. We check the engineer’s details, whether the course is included within the company’s membership benefits and whether any applicable payment has been received.
Once these checks have been completed, we create an individual training account and send the login details directly to the engineer.
This allows us to maintain an accurate paper trail and training, certification and accreditation record for every engineer.
The engineer completing the course is given their own individual training login, which is sent directly to them so they can access and complete their training.
Once the training has been successfully completed, the card and certificate are sent to the member company, rather than directly to the engineer.
This allows us to confirm that the engineer is still employed by or associated with the member company that arranged the training before their card and certification are issued.
This is particularly important because ADIA technician cards and DoorSafe status are linked to current ADIA membership. It helps prevent an engineer from completing training through a member company, leaving immediately afterwards and continuing to represent themselves using an ADIA card without being associated with a current member.
The engineer’s training and accreditation are recorded against them individually, but their ADIA card and DoorSafe eligibility remain subject to the applicable membership requirements.
To renew your BS EN16005 card, you can follow these steps:
1. Access the Renewal Form: http://theadia.co.uk/card-renewal-2/
2. Complete the Form: Fill out the renewal form with accurate and up-to-date information. Make sure to provide all the required details, such as your name, contact information, previous card information, and any additional information requested.
3. Submit the Form: Once you have completed the form, submit it through the designated submission method specified on the website or platform. This could be an online submission or sending the form via email or postal mail, depending on the provided instructions.
4. Await Confirmation: After submitting the renewal form, you will need to wait for confirmation from the appropriate authority or organisation responsible for card renewals. They will process your request and verify your information.
5. Card Delivery: Once your renewal is approved and processed, a new BS EN16005 card will be issued to you. It will be sent to the address you provided on the renewal form. Ensure that the delivery address is accurate and up-to-date.
Remember, the renewal process allows you to extend your card’s validity for another year. However, after this period, you will be required to re-sit the BS EN16005 exam to maintain the certification for a further four years and renew your card again.
Once you have successfully completed your training, we process the applicable certification and accreditation.
Depending on the course, this may include:
- Issuing or recording your City & Guilds accreditation details
- Producing your certificate
- Producing your engineer card
- Adding or updating your information on the DoorSafe Register
Cards and certificates are produced and dispatched as part of our weekly card run. Please allow 7-10 working days to receive these.
Our City & Guilds accredited courses are valid for four years.
Once it reaches its expiry date, you will need to complete the appropriate refresher training to remain current.
Your engineer card is separate from the underlying accreditation and is renewed annually.
The refresher is required when your City & Guilds accreditation reaches its four-year expiry.
We manually monitor accreditation expiry dates monthly and contact member companies when their engineers are approaching expiry to advise that refresher training is due.
If the refresher is not completed before the accreditation expires, we will notify the company and the engineer will no longer be shown as holding a current accreditation until the appropriate refresher has been successfully completed.
The DoorSafe Register shows when a refresher needs to be taken as this is when the accreditation expires. The date on the card/certificate is the date in which a free renewal needs to be applied for. This is required annually.
Your engineer card is renewed annually even though the underlying City & Guilds accreditation may remain valid for four years.
This is deliberate.
Annual renewal allows us to confirm that the engineer is still working for an ADIA member company and remains eligible to use an ADIA/DoorSafe card.
It also protects our member companies. Without annual renewal, an engineer could complete their training while working for an ADIA member company, leave shortly afterwards and continue carrying an ADIA-branded card for several years despite no longer being associated with a member.
Annual renewal therefore helps protect our members, the association and the integrity of the DoorSafe scheme.
No.
Your annual engineer card and your City & Guilds accreditation are separate.
Your engineer card is renewed annually so that we can confirm your continued eligibility and association with an ADIA member company.
Your applicable City & Guilds accreditation is valid for four years and requires the appropriate refresher training when it expires.
Renewing your annual card does not extend the expiry date of your underlying City & Guilds accreditation.
Not necessarily.
ADIA membership relates to the company or membership holder, whereas DoorSafe is an individual engineer register.
To be listed on DoorSafe, an engineer must hold the relevant current City & Guilds accreditation and meet the requirements for inclusion.
If you already hold an applicable current accreditation with the ADIA when your company joins, we can add or update your DoorSafe listing.
If your accreditation has expired, you will need to complete the appropriate refresher before you can be listed as currently accredited.
We monitor the expiry dates of City & Guilds accreditations held through the ADIA.
When an engineer approaches expiry, we check that they are still working for the relevant member company and contact the company to advise that refresher training is due.
If the refresher is not completed before the accreditation expires, we will notify the company and the engineer will no longer be shown as holding a current accreditation on DoorSafe.
Once the required refresher has been successfully completed, their accreditation and DoorSafe information can be updated.
Your eligibility for an ADIA/DoorSafe engineer card is connected to your association with an eligible ADIA member company.
This is one of the reasons our engineer cards are renewed annually rather than being issued for the full four-year duration of the underlying City & Guilds accreditation.
If your employment circumstances change, please contact us so we can advise you regarding your DoorSafe status and the options available to you.
ADIA/DoorSafe engineer cards are intended to identify appropriately accredited engineers who are associated with an eligible ADIA member company.
If your company is no longer an ADIA member, your card cannot continue to be renewed on the same basis.
Please contact us to discuss your circumstances and the membership options that may be available to you.
You can read more about NVQs here
This depends on when you originally completed your BS EN16005 accreditation.
If you completed BS EN16005 before January 2020:
You may be eligible to have your card renewed as a CSCS card without completing the NVQ under the applicable existing arrangements.
If you completed BS EN16005 after January 2020:
You are required to complete the appropriate NVQ in order to obtain the relevant CSCS card.
Specific requirements and CSCS policies may change, so if you are unsure which route applies to you, please contact the ADIA team for current guidance.