Author Archives: Laura

As you are aware, we are in the process of putting together our ADIA Directory for 2018/2019 and we want to offer new members a free advertising space if they join the association by 30th April 2018.

The Directory is a list of our members, by area, which is sent to over 5500:

  • Architects
  • Surveyors
  • Local Government/Councils
  • Health authorities

Included with the free A5 advert will be the company’s details, a short description of the services on offer, company logo and, if possible, promotional images credited to the company.

Simply complete the application form relevant to your company here:

But that isn’t it when you become a member of the ADIA. We also offer:

  • Free BS EN16005 for installer members who join (worth £450 + VAT)
  • Free online BS EN16005 for office staff for supplier members who join (worth £50 + VAT)
  • CSCS card when completing the BS EN16005 course and exam accredited by City & Guilds. Recognised by leading representatives within the construction industry.
  • Access to all of our courses which non-members are unable to sit.
  • Free online risk assessment servicing form allowing you to invoice for jobs on the day, save money and the environment.
  • Promotion via our Directory, DoorSafe Register (when engineers are trained to BS EN16005) and through communication to thousands of businesses who require automatic doors on a daily basis.
  • Discounts on a range of useful day to day services such as IT support, business leads, car hire and more.
  • Regular updates via email and letter on what we are doing as an association and what’s going on in the industry.
  • Free technical support from our qualified, experienced trainer.
  • Access to our shop with exclusive discounts on useful tools and items.
  • Growth of benefits but not to your subscription costs.

Below are some links you may find useful:



If you have any questions please do not hesitate to email

Title: Trainee Reactive Technician

Reports to: Technical Operations Manager

Based at: Unit 30, The Glenmore Centre,

Waterwells Business Park,




Salary: DOE

Hours: 40+ hours over 5 days

Deadline: 15th March 2018


Prosale are the largest independently owned automatic door company in the South West of England.

We have three main divisions: Supply and install- mainly to the aluminium fabricator market; Supply only- to a large array of differing sized companies and our maintenance division.

We established our company in 2004 and have grown from strength to strength with our focus always on giving the best service in the industry. Our fundamental communication lines to our customers has ensured that those who use us stay with us. We consider our customers to be as much a part of our happy team as our employees.


Job purpose:

Servicing of automatic door operators and associated products; covering callouts and assisting with product installations as and when required.


Key responsibilities and accountabilities:

  1. Attend callouts on sliding and swinging automatic doors as and when required in a professional manner.
  2. To assist in the installation of automatic door operators in a professional manner and to current standards.
  3. Maintain stock control and general tidiness of works’ van effectively
  4. Carry out general warehouse duties, including, but not limited to: stock control, order picking and packing and deliveries when required.
  5. Complete all paperwork in a legible and accurate way to ensure the office all know what has been carried out and (if applicable) what is left to carry out.
  6. Attend training to develop necessary knowledge and skills.
  7. Ensure work is always of excellent quality and take corrective measures when needed.
  8. Respond to ad hoc requests from members of the team.
  9. Attend meetings with other company teams as necessary to perform duties and aid the business and organisational development.
  10. There may be the occasional requirement to stay away from home at times when necessary, within the company guidelines.


Key Attributes:

  1. Excellent time keeping
  2. Reliable
  3. Technically minded
  4. Open to working on new equipment
  5. An ability to follow instruction
  6. An ability to think outside of the box and use initiative to problem solve
  7. Self-motivated
  8. Happy to work alone
  9. A drive to succeed
  10. Full, clean driving license
  11. Professional attitude and countenance
  12. Tidy and organised

To apply for this role, please send a copy of your CV and a short covering letter to

If you would like any further information regarding the role or have any queries, please email Matt at the address above who will be happy to contact you to discuss.

Members will have received an email containing their current Directory details. If there are amendments required please email them to or you can complete the below form.

Please note:

  • Company descriptions should be no longer than 50 words. If your current description (as seen on the online Directory) is more than 50 words, please send us a shortened version. Please inform us if you want to keep the website version longer. 
  • You can now give us an alternative email address for ADIA contact only.
  • Should you wish to advertise, you can select the size of your advertisement on the form. We will then issue an invoice with the specifications.
  • You can check if your logo is correct here. Please email a new logo if required.
  • We welcome any HQ photos of your work which will be credited and entered free of charge.
  • Any changes sent to us will be made on all databases unless specifically requested.
  • If you have joined AFTER the email was sent out then please await the reminder email to confirm your details

Please ensure you send any changes for the Directory by 30th June 2018. A reminder will be sent to you closer to the time.

Directory Update

  • This email address will not be published but will be used to ensure we are contacting the relevant contact directly.
  • Maximum 50 words
  • Accepted file types: jpg, png.
  • Drop files here or
    Accepted file types: jpg, png.
    HQ, professional photos only. These will be credited as your company within the directory but may be used in other marketing features.
  • Members can advertise a full or half page within the Directory. If you wish to sponsor the directory, please email Sponsorship includes: Front page mention with logo, Mention in the Director's message, Full page advertisement and Back page mention with logo
Promoting members is one of the many benefits of being an ADIA member. We try and do this via as many mediums as possible. For example:

  • Online Directory We promote a full list of ADIA members with a description of what they offer, their contact details as well as their DoorSafe profile (if any engineers have passed BS EN16005).


  • Printed Directory Each summer we send a printed version of the Directory with the same content as the online directory, however, this is posted directly to 5000 businesses across the UK who would have a use for our member’s automatic doors.We primarily promote those who have engineers who are listed on the DoorSafe Register, as they are trained in the health and safety of installation, service and maintenance of automatic doors. In addition, members can include a professional advertisement for a small fee or include HQ images (FOC). Members also get a copy of this.


  • DoorSafe Register – This is where we list any members who have sat the BS EN16005 accredited by City & Guilds. This includes the actual details of the engineers to ensure companies are hiring accredited engineers. This is why we encourage members to have all of their engineers trained with the accreditation.


  • Letters to companies and businesses across the UK – It is one thing promoting members but we also promote the safety of automatic doors and how they are installed and maintained. Which is why we regularly write to thousands of councils, NHS representatives, facilities management companies etc. to educate them on why automatic door safety is so important.


  • Our Members Work  – Members are more than welcome to send images that we can use across our marketing (including Directory)



  • Social media promotion – When members join, we announce it to the world of social media, namely Twitter, Facebook and Linkedin. In addition, we are happy to share content through our social channels.


  • Newsletter promotion for supplier members – Supplier members are offered the opportunity to advertise in our quarterly e-newsletter free of charge.


  • Stalls for supplier members to promote their products to Installer – When we have events such as our AGM, we are happy to offer suppliers advertising space via a stall showcasing their products or services to installers in attendance.

Promoting the ADIA can also help your business. Simply email us and ask for an ADIA logo to include on your marketing tools or visit and purchase some more van stickers.

Are there any other ways you want to be promoted? Let us know. We are always open to suggestions. Don’t forget to email

One of the main questions we get is “what makes you different?”

Why would anyone pay more for our membership, when they can join another association for cheaper?

These are just some of the great reasons to be a part of the ADIA. But remember, there is nothing stopping you from having more than one membership! If there is something you feel we are missing, let us know!

The short answer?


But why pay £450 + VAT for the ADIA BS EN16005?

Well, if you are an Installer member you get one course free, saving you £540. So, why not take that freebie and see how worth it the course is?

And it is worth it.


Firstly, the ADIA BS EN16005 is the ONLY BS EN16005 which is accredited by City & Guilds and in partnership with CSCS. This means we have been audited (annual) and approved by two major certification bodies in the UK. We have worked tirelessly to ensure our training as thorough as possible which has been approved by both parties.

Our training is not simply a few hours being told how automatic doors work, as no one really learns that way. And with the big (as well as small) changes over the years in the industry, it’s not just a case of memorising numbers and measurement. We want engineers to be certain that they will be confident in both the theory and practical aspects of making a pedestrian automatic door safe. This is why we start candidates off by completing a short health and safety test (imperative for the ADIA CSCS card) designed specifically for automatic doors.

On completion of the health and safety test, each candidate is sent a training pack with their BS EN16005 document (worth £238), BS 7036-0 (worth £198) as well as additional information. They will also be emailed their login information for the e-learning. This is where engineers will take mock exams and develop their theory of the standard. This is an important stage of the training and the practical aspect will not be arranged until the e-learning has been completed. Updates and reminders will be sent to engineers by text message.

If the assessment and training day hasn’t yet been arranged, engineers can plan the date where they will meet with our experienced trainer.

The training groups are small because the smaller the group, the more intimate the day. This is so our trainer has time with each engineer to discuss any concerns, answer any questions and complete the practical assessments much more thoroughly. When assessments are completed and approved by the trainer, candidates will then sit a multiple choice exam on tablets (unless there is a technical issue). They will find out their results then and there. Should they fail, they can re-sit the exam (only on the day).

Every engineer who has passed the BS EN16005 (and health and safety test) will receive a Health & Safety certificate (with CSCS logo), BS EN16005 certificate (with CSCS and City & Guilds logo and number), CSCS card (CSCS monogram, City & Guilds logo, City & Guilds number) and DoorSafe/ADIA lanyard.

All companies and the engineers who have sat the course are promoted via our DoorSafe Register. Profiles are linked via our Member Directory.

Cards are required to be updated annually but are free of charge until after four years. Therefore if you sat the BS EN16005 in 2017 your accreditation expires in 2021 and you will be required to take our refresher course.



  • The ADIA want to ensure engineers are kept updated with the latest safety standard to protect the public, their jobs and their company reputation. 
  • It is a part of our Code of Conduct.
  • It gets automatic door engineers on site.
  • You no longer have to spend thousands on an (outdated) NVQ that takes months to complete.
  • We promote trained engineers via our DoorSafe Register and recommend them to those who inquire about automatic door work.
  • It assists you with technical issues. We constantly receive enquiries from members who haven’t sat the course and therefore are unaware of important safety factors.
  • We support our members. Our costs, however expensive they may seem, cover a lot of ground. We don’t just leave you to your own devices, we want your business to grow because of the knowledge that is constantly being developed within your company.


What are you waiting for? Book now! See more ADIA courses here.

As you will probably know by now, CITB is reform the Grant Scheme as of April 1st 2018. Below are details of the changes.

There are a number of areas of change within the Grants Scheme that will be phased in from 1 April 2018. Below we give you an overview of these changes. They include automating the payment of grant for short duration courses, when CITB receives information on the training outcomes. When this is introduced, it will remove the need to submit Training Plans and we will give you notice of this change.

From 1 April 2018 Grants Scheme support will be paid primarily for:

Supplementary Grant payments to stop

Supplementary Grant payments have been paid to employers in the past for submitting their Levy Return and paying their levy assessment on time. Supplementary Grant will be withdrawn from 1 April 2018. This includes not paying Supplementary grant on training that has commenced before this date and is continuing beyond it.

The decision to stop paying this Grant is because it was only benefitting a minority of employers and the Grants Scheme is designed to reach as wide a pool of employers as possible.

Read more here

If you have any queries on your claims for the current grant system or the forthcoming one please contact the Customer Services Team directly on 0344 994 4455, email: or use our NEW webchat service which will pop up when you visit the Levy & Grant pages of our website

We have previously received several complaints from our members stating that they were being denied products and subcontracting work by members of another association.

They were told that ADIA members should be a part of the association they were a part of. Otherwise they would not receive that company’s services, thus causing ADIA members to lose out on work or being emotionally blackmailed into joining a different association.

However, after a phone call from the Managing Director of one of the main companies responsible, we were advised that the reasoning had been due to the lack of awareness of our BS EN16005 course and its competence.

We quickly assured this company that the prestige of our course was clear based on our partnership with CSCS and accreditation from City & Guilds.

In response, we have been assured that this will not happen in any future cases and that as long as companies have completed the BS EN16005 (either ours or via another association), they will be able to obtain products, training and subcontracting work to ensure the upmost safety.

We are extremely pleased that this issue has now been resolved.

Should you receive discrimination based on the association you are a part of, please let us know by emailing with details.

It can be tricky to run a business, no matter the size. But we are here to make it easier.

We offer automatic door companies, security and alarm firms as well as suppliers to the auto door industry a range of benefits that will help attract your future clients and keep your business organised with time and money to focus on what is important to you and your company.


  • Training & Assessments, City & Guilds accreditation and CSCS partnership – The ADIA offer all of our members a range of courses to help develop transferable and existing skills of their employees. This includes our BS EN16005 (Power operated pedestrian doorsets. Safety in use. Requirements and test methods) which is the ONLY course and exam which is accredited by City & Guilds and is also in partnership with CSCS (recognised by Build UK). You can read more about the CSCS partnership here. ADIA Installer Members receive one FREE BS EN16005 worth £540 (inc VAT) to use within a year of joining.We also offer a Service and Maintenance course which is perfect for newer employees as well as those who are wishing to take their career to the next stages. There is more information on the Service and Maintenance course here.ADIA members can also get discounted health and safety e-learning training with Human Focus, saving them time and money. No longer will your staff need to leave the office for their health and safety training!


  • Promotion – Promotion of members allows the opportunity for members to work together on projects (subcontracting etc). All ADIA members are promoted via our social media channels when they join the association and add their logo to our website homepage.In addition, we have our online Directory.  This is our most updated list which potential clients may use to find companies in their area. We allow members to create a short bio of what services they can provide, giving them the chance to shine!

    Not only that but if the member has completed the BS EN16005 they will have a link directing audiences to their DoorSafe profile listing engineers who have the City & Guilds accreditation. This is what we use to promote our trained members to potential clients. As well as the online Directory, we offer members to advertise in our printed Directory which is sent to thousands of businesses across the UK that need safe automatic doors and possibly other security services.Not enough? Well, if you would like us to advertise any services, special offers or jobs you may have available, we can do something for you. Whether it be in our newsletter, on our blog or social media, we can promote members any way they would like!


  • Discounts – The ADIA provide both leisure and business discounts for companies looking to save money. This includes printing, design and promotional services with Newton Press; IT support with Knight Business Consultants; cheaper fuel with The Fuelcard Company; discounted insurance broking and advice with Square Mile Broking and more! We’ve found these discounts so you don’t need to look anywhere else.


If you’re not already a member of the ADIA it is possible for the following reasons, which we can assist you with…

  • “Your Installer Membership costs too much” – We understand that our monthly subscription of £99.99 (inc VAT) per month is a lot of money. However, Installer Members do get a free course worth £540 (inc VAT). In addition, our subscription hasn’t changed since we launched in 2013 but our benefits have grown. We also offer Installer members a discount if they pay for an annual subscription.


  • “Your BS EN16005 training costs too much” – Our BS EN16005 training costs are based on the administration fees (including City & Guilds and CSCS), training pack materials which include a free copy of the BS EN16005 (worth £238.00), Trainer fees, venue hire which includes lunch for candidates, CSCS cards, ADIA/DoorSafe lanyards, certificates and more.The cards a renewable annually (for four years) for free, have the City & Guilds and CSCS logos and your company/trained engineers are promoted until the accreditation has expired. Refresher courses are £250 (inc. VAT) once the four-year expiry is reached.


  • “I’m already a member of another association” – We are more than happy to accept companies who are members of multiple associations. Although, we do appreciate this can become costly. But if you would like to see the difference in what is on offer, you can see a full list of benefits here.

You can join us by completing one of these forms. Please ensure that if you have more than one employee for your company that you fill in the Installer Membership application. We assess each application individually. 

The ADIA are happy to start the New Year with a brand new benefit to members!

Here’s what they have to say:

At Holiday Extras, we make every trip a better trip. Our travel extras, including our award-winning travel insurance, are the finishing touches to an incredible holiday. Enjoy peace of mind with comprehensive travel insurance; convenience with airport and port parking, an airport hotel or an airport lounge; or security by booking your resort transfers in advance. All of these extras add freedom and confidence to every trip and make the experience truly memorable. 7 million customers trust Holiday Extras every year!

Save up to 15%* off selected travel extras

Save up to 15%* off airport parking
Save up 15% off travel insurance
Save 10% off airport hotels
Save 10% off UK airport lounges
Save 10% off car hire
Save 10% off resort transfers

To get your discount code, log into the ADIA member’s area, click on Discounts & Services and select the Holiday Extras button.